THE Experience

Restaurant Evaluators

 

 

 

25502 Grissom Road
Laguna Hills, CA 92653

ph: 949-230-6004
fax: 949-499-3598

Services

 

  • First Evaluation

    The first evaluation includes, the initial consultation, detailed report  and verbal feedback .  You can select from our standard feedback form, or  something customized for your restaurant's specific needs.  The Experience can invoice you for the shoppers meal or you can provide gift cards/certificates for the shopper to use.  You can select any dollar amount that you would like the evaluator to spend during their dining experience.  The price of the First Evaluation includes all fees except for the shoppers meal and tip.   Our shoppers are instructed to leave a 20% tip unless otherwise instructed. 
    • $150.00
  • Follow up

    After a first evaluation it is common for our customers to want a follow up evaluation.  This allows you to see if any changes you made as a result of our feedback are being implemented by your staff.  We will still offer you the same detailed report  and verbal feedback as your first evaluation, however, we will pay special attention to the areas that you request.   We can invoice you  for the shoppers meal or you can provide gift cards/certificates for the shopper to use.  You can select any dollar amount that you would like the evaluator to spend during their dining experience. Our shoppers are instructed to leave a 20% tip unless otherwise instructed. 
    • $75.00
  • Monthly Contract- 12 Shops

    Ongoing restaurant evalutaions are the best way to maintain a higher level of service to your customers.  You can have the shopper come in at different times of the day, different days of the week.  This fee includes, a once a month visit for a year, from one of our shoppers.   You receive12 shops to schedule any way you wish.  All consultaions,  reports,  and verbal feedback are included.  You select the time and date, we provide the same excellent service on each visit.   We can invoice you for the shoppers meal or you can provide gift cards/certificates for the shopper to use.  You can select any dollar amount that you would like the evaluator to spend during their dining experience. Our shoppers are instructed to leave a 20% tip unless otherwise instructed

    • $1200.00

 Click here to see our Standard Evaluation form

 Click hereto see a Sample of a customized form

Contact us

"Suzanne and her team of evaluators have been helping us at our different locations for years.  They provide us with a detailed evaluation from the viewpoint of our customers.  The feedback we receive back from them (The Experience) has been eye opening at times, and has become part of our employee training/rewards program". Mooses Restaurant Group

25502 Grissom Road
Laguna Hills, CA 92653

ph: 949-230-6004
fax: 949-499-3598